Small town so everyone has an opinion and mine is based on personal experience bringing my car here, getting work done that fixes the issue, having fantastic - truly - customer support, from the kid who doesn’t work there anymore who spent 30 minutes helping me find a set of tires for $20 less than Goodyear- better tires, too, to the dude who owns the place and still won’t sell me his Toyota Jeep, this place is good. No ripoffs, no, “oh we found this expensive additional issue,” none of the nonsense the dealer gets away with once your warranty runs out “oh, the battery for this car is $990.00 and then we have to ‘reprogram the computer,’ that’s another $550, so your battery replacement is $2099.99 after tax, California special laws and we did notice your windshield wipers are wearing, special item dealer only $119 for them we went ahead and replaced them, it’s july, the twin will be here before you know it....”. NONE OF THAT! It sounds odd but just an honest shop, mechanics seem to care and the owner sure does. Rides home, extra attention and ‘have another,’ when I eyeball the mini snickers by the door.
You've said it all James! We take pride in taking excellent care of your vehicle and we want you back, so honest evaluation of your vehicle and the repairs it might need will always be up-front and communicated with the utmost integrity!! It's our intent that every visit is a good one; yes, we'll come get you and, the Snickers are just for you!!
- Burrough & Sons Automotive Inc.